Globally, both public and private utility companies are utilizing digital systems to manage payments. Emerging startups build comprehensive customer information solutions to help utility companies improve their services.
Out of 139, the Global Startup Heat Map highlights 5 Top Customer Information Systems Startups impacting Utility Companies
Startups such as the examples highlighted in this report focus on invoice management, consumer data management, and consumption analytics. While all of these technologies play a significant role in advancing utilities, they only represent the tip of the iceberg. This time, you get to discover five hand-picked customer information systems startups impacting utility companies.
The Global Startup Heat Map below reveals the geographical distribution of 139 exemplary startups & scaleups we analyzed for this research. Further, it highlights five CIS startups that we hand-picked based on scouting criteria such as founding year, location, funding raised, and more. You get to explore the solutions of these five startups & scaleups in this report. For insights on the other 134 customer information systems solutions impacting utility, get in touch with us.
Vesitieto aids Customer Information & Invoicing Management
Founding Year: 2017
Location: Oulu, Finland
Partner with Vesitieto for Utility Information & Billing System
Finnish startup Vesitieto builds a cloud-based software-as-a-service (SaaS) platform for customer information and invoicing management. It features customer and contract management, meter administration, versatile invoicing, and real-time consumption data reporting. The platform gathers data from other information systems, remote smart meters, and internet of things (IoT) devices to monitor routine operations and curb disturbances. Consequently, this enables water supply and other utilities to better handle consumption data and improve customer satisfaction.
Synerall facilitates Customer Relationship Management (CRM)
Founding Year: 2016
Location: Tallinn, Estonia
Reach out to Synerall for Customer Engagement
Estonian startup Synerall develops an eponymous web-based CIS, CRM, and billing solution. It offers a 360-degree customer view, contract management, customer self-service, and marketing management. The platform also integrates data from various connected devices like automatic meter reading (AMR) systems to streamline work orders and outage management. This improves efficiency in meter-to-cash (M2C) processes of multi-utility companies and enhances data utilization for revenue growth and customer service.
Pylon simplifies Utility Revenue Management
Founding Year: 2017
Location: Giza, Egypt
Collaborate with Pylon for Utility Loss Management
Egyptian startup Pylon offers a meter-agnostic utility management platform (UMP). It features a revenue collection module that optimizes payment facilitation and a loss reduction module that detects and corrects theft and meter tampering. The platform also leverages artificial intelligence (AI) for demand forecasting, load management, and real-time consumption alerts to both utility providers and customers. This enables water and energy distribution companies to manage their operations while transparently engaging with customers.
HEXstream offers Utility Analytics
Founding Year: 2017
Location: Chicago, USA
Use HEXstream’s solution for Utility Operation Data Analysis
US-based startup Hexstream provides Utility360, utility analytics software. It combines operational data from order management systems (OMSs) and other sources to provide insights on outage management using industry-standard metrics. During storms, the software displays critical information such as circuit faults, customers impacted, crew dispatch, and the estimated time of restoration (ETR). This allows utility companies to enable predictive maintenance, improve customer service, and enhance outage response.
Quadleo simplifies Subscriber Management
Founding Year: 2016
Location: Kozhikode, India
Partner with Quadleo for User Information & Payment Collection
Indian startup Quadleo develops Cablenine, a cable TV subscriber management software. It enables centralized management of customer information such as subscription activation, spot billing, live collection monitoring, and complaint management. The startup also provides web app-integrated electric point-of-sale (ePOS) machines for local cable operators (LCO) and collection agents. These solutions allow local cable TV operators to digitally manage their subscribers and payment collections.
Where is this Data from & how to Discover More Startups?
Staying ahead of the technology curve means strengthening your competitive advantage. That is why we give you data-driven innovation insights into the utility sector. The insights of this data-driven analysis are derived from our Big Data & AI-powered StartUs Insights Discovery Platform, covering 2 500 000+ startups & scaleups globally. The platform gives you an exhaustive overview of emerging technologies & lets you scout relevant startups within a specific field in just a few clicks. To explore utility technologies in more detail, let us look into your areas of interest. For a more general overview, download one of our free Industry Innovation Reports to save your time and improve strategic decision-making.
