Emerging telecom technologies address common industry challenges such as network congestion, operational inefficiencies, and the rising demand for faster, more reliable services. Artificial intelligence (AI) optimizes network performance and enhances predictive maintenance, while blockchain, exemplified by startups like Minutes Network, transforms international call routing by offering high-quality routes at competitive prices.
Robotics, with solutions like Acuity Robotics, captures vital data on telecom infrastructure to improve maintenance and performance. Big data and analytics refine customer insights and network management, while connectivity technologies and software-defined networking (SDN) enable more flexible, scalable network architectures. As these innovations redefine the telecom sector, stakeholders must adopt these tech-driven solutions to ensure operational efficiency, meet customer demands, and maintain competitive advantage.
Why should you read this report?
- Gain insights into the top 10 technologies impacting telecom.
- Learn about three practical use cases for each technology.
- Meet 10 innovative startups advancing these technologies.
Key Takeaways
- Artificial Intelligence (AI)
- Use Cases:
- Network Optimization
- Real-time Fraud Detection
- AI-driven Planning
- Startup to Watch: NetAI
- Use Cases:
- Augmented Reality (AR) & Virtual Reality (VR)
- Use Cases:
- Enhanced Customer experience
- Remote Collaboration
- Immersive Training
- Startup to Watch: FroXx Industries
- Use Cases:
- Big Data & Analytics
- Use Cases:
- Real-time Network Traffic Management
- Predictive Maintenance
- Customer Sentiment Analysis
- Startup to Watch: Telematiques
- Use Cases:
- Blockchain
- Use Cases:
- Roaming Fraud Prevention
- Secure Identity Management
- Smart Contracts
- Startup to Watch: Minutes Network
- Use Cases:
- CleanTech
- Use Cases:
- Energy-efficient Data Centers
- Recycling an Reusing E-Waste
- Solar-powered Cell Towers
- Startup to Watch: TalkingHeads Wireless
- Use Cases:
- Cloud Computing
- Use Cases:
- Network Function Virtualization
- Enhanced customer experience
- 5G Network Deployment
- Startup to Watch: Enfonica
- Use Cases:
- Connectivity Technologies
- Use Cases:
- 5G Network Optimization
- Software Defined Networking
- Enhanced Customer Experience
- Startup to Watch: Peltbeam
- Use Cases:
- Internet of Things (IoT)
- Use Cases:
- Smart Asset Management
- Network Optimization
- Remote Diagnostics
- Startup to Watch: Moabits
- Use Cases:
- Advanced Robotics
- Use Cases:
- Autonomous Tower Inspection
- Fiber Optic Cable Installation
- Remote Maintenance
- Startup to Watch: Acuity Robotics
- Use Cases:
- Software-Defined Networking (SDN)
- Use Cases:
- Network Slicing
- Dynamic Traffic Management
- Enhanced Network Security
- Startup to Watch: Venko Networks
- Use Cases:
- Artificial Intelligence (AI)
Telecom Industry FAQs
How big is the telecom industry?
The global telecommunication market is projected to grow from USD 2.32 trillion in 2024 to approximately USD 4.21 trillion by 2034, at a compound annual growth rate (CAGR) of 6.15%. The rapid expansion of 5G networks, increasing demand for data services, and the proliferation of IoT devices fuel this growth.
What challenges do telecom operators face?
Telecom operators face several challenges, including constant infrastructure upgrades, especially with the rapid deployment of 5G technology, which requires heavy capital investment. Operators also face increased cybersecurity risks as networks expand, and they must manage a growing number of connected devices and data privacy concerns. Further, the sector grapples with regulatory hurdles and the challenge of finding new revenue streams amidst competition.
How can telecom operators take advantage of disruptive technology?
Telecom operators leverage AI and machine learning to optimize network performance by analyzing vast amounts of data and automating network maintenance. 5G technology enables new applications like smart cities, autonomous vehicles, and advanced healthcare solutions that offer operators opportunities to develop new services. Also, software-defined networking (SDN) and network function virtualization (NFV) allow for more agile and cost-effective network management.
Where We Get Our Data From
StartUs Insights gathers data through its exhaustive Discovery Platform, covering information on 4.7 million startups, scaleups, and tech companies globally, alongside 20,000 emerging technologies and trends. The Discovery Platform accelerates startup and technology scouting, trend intelligence, and patent searches, offering thorough insights into technological advancements. By leveraging the trend intelligence feature for this report, we identified emerging technologies within specific industries. This process allows us to uncover patterns and trends, and pinpoint relevant use cases and the startups creating solutions for each scenario. Additional capabilities and information can be found at StartUs Insights Discovery Platform.
10 Emerging Technologies Impacting the Future of Telecom Industry [2025 & Beyond]
1. Artificial Intelligence
Generative AI automates network operations, enhances customer service, and optimizes resource allocation. Large language models and machine learning analyze vast data sets to improve network optimization, predictive maintenance, and customer engagement. AI-native tools like AIOps use big data analytics to manage 5G networks and IoT deployments in real-time. Telecom operators leverage these AI frameworks to build self-healing networks, automate service delivery, and reshape customer interactions with AI-powered assistants and proactive systems.
3 Practical Use Cases of Artificial Intelligence in Telecom Industry
- Network Optimization: AI algorithms analyze network data to predict potential failures that allow telecom operators to perform maintenance before issues arise. This reduces downtime and improves network reliability.
- Real-time Fraud Detection: AI systems monitor network activity in real-time to detect and prevent fraudulent activities, such as SIM swap fraud or unauthorized access, by identifying unusual patterns or behaviors.
- AI-driven Planning: AI assists in designing and planning new network infrastructure by analyzing data such as user density, usage patterns, and geographic information to optimize resource allocation.
Startup to Watch: NetAI
US-based startup NetAI develops a platform that leverages a patented network incident engine technology for advanced network management. It utilizes graph neural networks in its network model to reduce the mean time to repair (MTTR) from hours to seconds. The dual-stage root cause analysis enables rapid detection of anomalies, immediate notification, and an initial summation of the root cause along with a suggested fix. NetAI captures the relationship between routers and links and integrates AI diagnoses to resolve network issues faster and more accurately.
2. Augmented Reality & Virtual Reality
AR overlays digital content in the real world and enables telecom providers to streamline tasks like remote network maintenance and infrastructure visualization. VR offers immersive 3D environments that allow technicians to conduct virtual training and simulate repairs without physical risks. Both technologies use 5G’s high bandwidth and low latency to enhance real-time collaboration, troubleshooting, and service delivery.
3 Practical Use Cases of AR & VR in Telecom Industry
- Enhanced Customer Experience: AR & VR provides immersive customer support that allows users to visualize and resolve technical issues through 3D overlays or virtual walkthroughs. This reduces the need for on-site technician visits.
- Remote Collaboration: VR facilitates remote collaboration among engineers and technicians that enables them to work together on network planning, troubleshooting, and upgrades, even if they are in different locations.
- Immersive Training: AR & VR creates realistic training environments for telecom staff that simulate scenarios like network failures or customer interactions. This hands-on approach enhances learning and prepares employees for real-world challenges.
Startup to Watch: FroXx Industries
German startup Froxx Industries develops eXtended Reality (XR) Guided Assistance, a solution that utilizes mixed reality technology and Microsoft HoloLens 2 devices to enhance 5G network equipment deployments and maintenance. The company’s technology creates an immersive environment where technicians receive step-by-step holographic instructions directly within their field of view, linked to the relevant equipment or workspace. This setup ensures faster and more accurate execution of tasks by providing real-time, hands-free guidance.
3. Big Data & Analytics
Telecom companies use advanced data platforms, real-time processing tools, and machine learning algorithms to monitor network performance, predict failures, and optimize bandwidth allocation. These technologies process various data types, such as call detail records, social media interactions, and geolocation data to enable efficient network management and personalized customer experiences. As 5G networks and edge computing expand, big data becomes crucial for improving service reliability and supporting innovations in network automation.
3 Practical Use Cases of Big Data & Analytics in Telecom Industry
- Real-time Network Traffic Management: By analyzing data from network nodes, telecom companies detect congestion, identify bottlenecks, and reroute traffic to ensure smooth service delivery. This reduces latency, prevents network overloads, and improves service quality, especially during peak times or major events.
- Predictive Maintenance for Infrastructure: Telecom providers use predictive analytics to monitor the health of their infrastructure, including towers, cables, and equipment. This allows for proactive maintenance, reducing downtime, minimizing repair costs, and ensuring continuous service availability.
- Customer Sentiment Analysis: Telecom companies analyze social media posts, customer service interactions, and feedback surveys to gauge customer sentiment. Big data and analytics enable them to understand customer feelings, identify pain points, and uncover trends in customer satisfaction.
Startup to Watch: Telematiques
UK-based startup Telematiques enables geospatial analytics to generate data-driven insights like maps and charts. It employs spatial data modeling to analyze terrain, infrastructure, and environmental factors to generate insights that guide resource allocation, risk management, and infrastructure development. The company’s expertise in location intelligence and satellite imagery enables precise monitoring and forecasting, enhancing decision-making for projects involving land use, resource extraction, and environmental conservation.
4. Blockchain
Blockchain is becoming a key technology in the telecom industry, providing decentralized solutions to improve data integrity, automation, and operational efficiency. It uses decentralized ledgers and smart contracts to enable secure, transparent transactions across telecom ecosystems. Smart contracts automate processes like billing, identity verification, and data roaming, reducing manual interventions and disputes. Blockchain enhances data security and integrity by creating tamper-proof records, essential for telecom providers managing large amounts of sensitive data.
3 Practical Use Cases of Blockchain in Telecom Industry
- Roaming Fraud Prevention: Blockchain prevents roaming fraud by enabling transparent and secure verification of roaming agreements between telecom operators. A distributed ledger gives all parties real-time access to contract details and transactions.
- Secure Identity Management: Telecom companies use blockchain for secure identity management, especially for mobile number portability and SIM swapping fraud. Blockchain-based systems create a decentralized and immutable record of user identities that makes it difficult for attackers to tamper with data.
- Smart Contracts: Blockchain streamlines billing and payment processes through smart contracts. These contracts automatically execute transactions once predefined conditions are met, eliminating intermediaries and reducing billing discrepancies.
Startup to Watch: Minutes Network
UK-based startup Minutes Network integrates telecommunications with blockchain technology to provide international voice termination services at competitive prices. It leverages proprietary MinTech technologies to ensure high-quality call routes to optimize least-cost routing (LCR) tables for carriers. The platform enables efficient and cost-effective international call termination by utilizing blockchain for transparent and secure transactions. This integration reduces costs and also enhances reliability and security in global telecommunications.
5. CleanTech
Key technologies driving cleantech transformation include using solar and wind energy to power telecom towers to reduce reliance on fossil fuels like diesel. Innovations like energy-efficient radio access networks (RAN) and virtualization frameworks allow telecom operators to minimize energy consumption. Advancements in carbon capture technologies and smart grid integration enable telecom providers to optimize energy use and contribute to a more sustainable infrastructure.
3 Practical Use Cases of CleanTech in Telecom Industry
- Sustainable 5G Infrastructure: Technologies like energy-efficient antennas and low-power base stations help decrease energy consumption while maintaining high-speed connectivity. These sustainable solutions allow telecom providers to expand their networks while minimizing environmental impact.
- Solar-powered Cell Towers: In remote areas where grid power is unreliable or unavailable, telecom companies deploy solar-powered cell towers. These towers use photovoltaic panels to generate electricity to reduce dependence on diesel generators and cut greenhouse gas emissions.
- Energy-efficient Data Centres: Telecom companies adopt energy-efficient designs, such as liquid cooling systems, AI-driven energy management, and renewable energy sources, to reduce environmental impact of their data centers that traditionally consume large amount of energy.
Startup to Watch: TalkingHeads Wireless
US-based startup TalkingHeads Wireless develops energy-efficient smart network towers to reduce the power consumption of 5G networks. It integrates optimized hardware, such as remote radio heads (RRH), with AI systems that manage and reduce the energy required to operate network towers. These towers are smaller, lighter, and generate less heat which leads to cost savings and a lower environmental impact. By cutting tower energy usage, TalkingHeads Wireless addresses the rising energy costs associated with 5G deployment and supports wireless carriers in achieving their sustainability goals.
6. Cloud Computing
Network function virtualization (NFV) and cloud-native network functions (CNFs) allow telecom operators to replace traditional hardware-based functions with virtual, software-defined equivalents. This optimizes network management and reduces costs. Containers and microservices, key components of cloud-native architectures, enhance flexibility, scalability, and efficiency across private and public cloud environments. Hybrid cloud solutions integrate public and private cloud infrastructures to optimize resource utilization and support complex services like 5G and edge computing.
3 Practical Use Cases of Cloud Computing in Telecom Industry
- Network Function Virtualization: Cloud computing enables telecom companies to virtualize network functions, such as firewalls, load balancers, and routers. Deploying these functions in the cloud allows telecom operators to scale resources dynamically, reduce costs, and accelerate service delivery.
- Enhanced Customer Experience: Using cloud-based analytics platforms, telecom companies gain insights into customer behavior, preferences, and network performance.
- 5G Network Deployment: Cloud computing provides the flexibility and scalability needed to deploy and manage 5G networks efficiently. Telecom companies use cloud-based platforms to orchestrate and automate network functions to ensure seamless connectivity and low latency.
Startup to Watch: Enfonica
Australian startup Enfonica provides a cloud-native communications platform to enhance telephony experiences through flexible and scalable solutions. The company’s platform leverages Google Cloud infrastructure to offer secure services, including SIP trunking, cloud voice, and global SMS messaging. Enfonica’s technology allows businesses to set up and manage cloud-based call centers, customize communication workflows with visual tools, and gain insights through advanced analytics.
7. Connectivity Technologies
5G technology enables faster data transmission and lower latency that support high-demand applications like virtual reality and smart cities. Fiber optic systems transmit data efficiently and securely across long distances with minimal interference, which makes them vital for modern telecommunications. Satellite connectivity enhances global IoT networks by integrating terrestrial and space-based networks to ensure continuous coverage in remote areas. These technologies enable telecom providers to meet the growing demand for high-speed, reliable connectivity while supporting emerging applications in sectors like manufacturing, healthcare, and logistics.
3 Practical Use Cases of Connectivity Technologies in Telecom Industry
- Mobile Broadband: 5G enhances mobile broadband by providing ultra-fast internet speeds, lower latency, and increased network capacity. This allows telecom companies to support data-intensive applications such as video streaming, virtual reality (VR), and augmented reality (AR), transforming user experiences. 5G also facilitates faster communication between devices in smart cities, enabling improved traffic management, remote healthcare, and IoT-driven automation.
- High-speed Data Transmission: Fiber optic networks delivers high-speed data transmission for telecom services. These networks provide greater bandwidth, faster speeds, and more reliable connections compared to traditional copper-based infrastructure. Telecom companies leverage fiber optics to improve the quality of internet services, supporting cloud computing, real-time video conferencing, and advanced applications that require uninterrupted, high-speed connectivity.
- Wireless Internet: Telecom operators are adopting Wi-Fi 6 technology to offer faster and more efficient wireless internet connections. Wi-Fi 6 supports a larger number of devices simultaneously, making it ideal for environments with high device density, such as smart homes, offices, and public spaces. The technology also improves energy efficiency for connected devices, enabling telecom companies to deliver better network performance while managing growing user demand for wireless connectivity across multiple devices.
Startup to Watch: Peltbeam
US-based startup Peltbeam delivers indoor 5G coverage through AI-enabled multi-hop architecture combined with carrier aggregation and MIMO. Its solution extends 5G signals within buildings where outdoor penetration is insufficient to ensure reliable gigabit speeds even in complex indoor environments. The startup’s technology utilizes software-defined radios, intelligent multi-hop mesh distribution, and cloud-based control planes to optimize network performance and scalability. This architecture improves signal-to-noise ratios, supports new 5G spectrum bands, and integrates 5G with WiFi services for seamless connectivity.
8. Internet of Things
The Internet of Things (IoT) is reshaping telecommunications by enabling interconnected devices to communicate easily. IoT facilitates real-time monitoring of network performance that identifies and solves network issues. IPv6 adoption accommodates the growth of connected devices by expanding available IP addresses. Enhanced security protocols and AI algorithms ensure data integrity and enable intelligent automation across IoT ecosystems.
3 Practical Use Cases of the Internet of Things in Telecom Industry
- Traffic Load Balancing: IoT sensors track network traffic patterns, allowing telecom providers to optimize bandwidth allocation and prevent congestion. By rerouting traffic or dynamically adjusting network capacity, telecom operators can ensure smoother connections during peak demand periods.
- Field Service Automation: IoT sensors monitor the health and performance of telecom infrastructure, such as cell towers and optic fiber installations. By collecting real-time data on factors like temperature, vibration, and power usage, telecom companies predict equipment failures and perform maintenance before outages occur.
- Network Security Monitoring: Telecom companies deploy IoT sensors and devices within their networks to continuously monitor for security threats such as unauthorized access, suspicious traffic patterns, or malware activity. These IoT systems detect anomalies in real time, alert security teams, and even initiate automated responses to isolate affected network areas.
Startup to Watch: Moabits
German startup Moabits delivers secure IoT connectivity solutions for mobile virtual network operators (MVNOs), original equipment manufacturers (OEMs), and system integrators. Its technology allows them to deploy IoT solutions worldwide and manage their connectivity through a cloud-based management platform. This platform enables monitoring, automating, and troubleshooting SIM card connectivity across various networks, including 2G, 3G, 4G, LTE-M, and CAT-M1. Moabits connectivity solutions offer features like private APNs, customizable data plans, and API integration, which provide flexibility and security. Moabits’s offerings, including multi-IMSI SIM cards and extensive global coverage, allow businesses to deploy and manage IoT devices.
9. Advanced Robotics
Robotics advance the telecom industry challenges by automating network maintenance, fiber-optic cable management, and site installation. It reduces human intervention in hazardous areas for performing regular inspections and tower repairs. In data centers, robots handle tasks like hardware installation and cable management that enhance operational efficiency.
3 Practical Use Cases of Robotics in Telecom Industry
- Autonomous Tower Inspection: Robotics enables automated inspections of telecom towers. Drones equipped with cameras and sensors capture high-resolution images and data that allow detailed analysis of tower conditions, identifying structural issues, and ensuring regulatory compliance without human climbers.
- Fiber Optic Cable Installation: Robotics streamlines the installation of fiber optic cables in hard-to-reach areas. Robots navigate through underground ducts, trenches, or aerial routes, laying cables with precision and reducing installation time while minimizing disruption to existing infrastructure.
- Remote Maintenance: Robotics enables remote maintenance and repairs of telecom equipment in challenging environments, such as offshore platforms or high-altitude sites. Robots equipped with specialized tools and cameras perform diagnostics, replace faulty components, and ensure continuous network operation without on-site human intervention.
Startup to Watch: Acuity Robotics
UK-based startup Acuity Robotics creates robotic systems for inspecting and maintaining metallic infrastructure. Its robots leverage magnetic adhesion technology that enables them to navigate complex environments such as telecom towers, antenna masts, and other network components. Its products include Squirrel, a teleoperated six-wheeled climbing platform for navigating smooth monopoles, and Stoat, a lightweight four-wheeled climbing platform for internal and external smooth monopoles. The company also offers ARIID, a cloud-based asset management tool that supports robotic data capture and allows telecom businesses to manage inspections and perform predictive maintenance. Acuity Robotics provides solutions that improve safety, reduce operational costs, and ensure sustainability for industrial operations.
10. Software-Defined Networking (SDN)
SDN includes OpenFlow, a protocol that enables direct communication between SDN controllers and network forwarding devices to facilitate dynamic traffic control. SDN controllers like OpenDaylight and ONOS act as the network’s centralized brain, using standardized northbound and southbound APIs to interact with applications and hardware. Programmable networking hardware with SDN capabilities allows customization and rapid deployment of network services through software rather than traditional hardware configurations. Programming languages like P4 specify packet processing behaviors on networking devices to enhance network adaptability. Protocols such as NETCONF and RESTCONF support efficient communication and configuration between devices and controllers that streamline network orchestration within SDN environments.
3 Practical Use Cases of SDN in the Telecom Industry
- Network Virtualization and Slicing: SDN enables telecom operators to create virtualized network slices tailored for different services or customer segments. This approach allows efficient resource allocation and ensures each service operates with the required network performance.
- Dynamic Traffic Management: SDN facilitates real-time traffic monitoring and dynamic routing adjustments to optimize network performance. Telecom operators prioritize critical services, reroute traffic to avoid congestion and manage bandwidth allocation based on current network conditions.
- Enhanced Network Security: SDN allows telecom operators to implement centralized security policies and adjust them across the network. For example, SDN identifies and isolates security threats like distributed denial of service (DDoS) attacks in real-time, rerouting traffic, or blocking malicious activities before they impact the network.
Startup to Watch: Venko Networks
Brazilian startup Venko Networks delivers SD-WAN solutions that consolidate multiple network devices into a unified, agile, and secure platform. Its technology utilizes various connections that allow the integration of lower-cost mobile or broadband links alongside or in place of expensive MPLS connections. Venko Networks dynamically routes traffic across multiple links and ensures reliability and continuity, even during natural disasters.
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